Service - LABOAO

+86 371-61653992 sales@laboao.com

Service Process

Pre-sale Service

24 hours pre-sales consultant support.
Professional technical consultation, providing support from technical solutions to installation and use.
Product selection, recommended selection based on the use environment conditions, instrument specifications, requirements, and quantity.

Sale Service

Track your order production progress and keep you informed.
Send package drawings and videos before shipment, timely production and on time delivery.
Customer communication, confirm product acceptance.
Relevant guidance, installation, debugging, trial operation, etc., provide training and operation guidance.

After-sale Service

One year warranty period and all life maintenance.
Free replacement of accessories during the warranty period, after the warranty period, only the cost of accessories will be charged.
Remote control technical support, technical engineers can conduct overseas training if necessary.
Regular return visits and file creation, immediate response to usage problems and repair notifications, and record and archive.

Provide "private label" or "common brand" versions of LABOAO standard products. We can print your company's logo and stick it on the product.
Provide product printed materials, such as catalogs and user manuals, with your company logo, name and other information you want to display.
Based on our original products, we can customize products that meet your requirements according to your specific needs (such as size, color, function, accessories, etc.)

Quality Guarantee

Each piece of equipment will be strictly tested before leaving the factory to ensure qualified.
Standardized production line, high-standard quality management system, experienced production workers.

Transportation Guarantee

Professional personnel packing, professional masters load the equipment on the vehicle to ensure that it will not be damaged during transportation.
Scaled production, sufficient supply, to ensure timely delivery.

Technical Guarantee

Technical support provided by a team of engineers with many years of industry experience.
Professional after-sales team, 7*24 hours after-sales service to make customers more worry-free.