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HOME>FAQ
- Are you Manufacturer?
- Yes, we are a high-tech enterprise integrating production, sales, and international trade. We have multiple production lines, such as distillation extraction equipment, cryogenic refrigeration equipment, bioreactors/fermenters, spectral analysis equipment, nucleic acid Extraction equipment, laboratory routine instruments, etc.
- How to choose the suitable model?
- Every product has various models, please tell us your request, professional suggestion and model will be offered.
- Your quality is reliable?
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Yes, of course. Three points:
1. We have over 6 years export experience, reliable quality gets more regular customers and good feedback.
2. Every product needs to be tested and inspected strictly, then allowed to deliver.
3. We have ISO, CE and SGS certificate.
- How long to deliver after pay?
- Normally needs 5-7working days. If quantity is large or need to customize, please confirm with us before order.
- How to transport?
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- By Sea: Suitable for large volume. Cheap and safe, but slow.
- By Air: Suitable for urgent order. More safe and fast.
- By Express: Such as DHL, TNT, Fedex, UPS...Customs clearance included and sent to door, very convenient.
- What kind of Payment term do you accept?
- Telegraphic Transfer(T/T); Letter of Credit(L/C); Western Union; MoneyGram; Paypal...
- Who pays import fees and tariffs?
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Import fees and tariffs are entirely the customer's responsibility. Please check with your country's customs office to determine what the additional costs will be prior to purchasing our products. Import duties, taxes, and charges are not included in the item price or shipping cost.